Symphony Talent Status

Symphony Talent Status Page

All Systems Operational

Analytics Operational

Career Websites (CWS) Operational

HRLogix - Applicant Tracking System (ATS) Operational

M-Cloud - Quality Based Programmatic Media Operational

QUEsocial - Employee Advocacy Operational

SmartPost - Job Distribution Service Operational

SkillCheck - Online Job Assessments Operational

Talent Acquisition Suite (CRM, Lead Capture, Job Marketing Emails) Operational

X-Cloud Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 21, 2019

No incidents reported today.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

HRLogix ATS issue identified

Resolved - The issue affecting HRLogix has been resolved and services are now operating normally.
Jan 15, 20:36 UTC

Investigating - We have identified an issue which is impacting the HRLogix Applicant Tracking System (ATS). Some customers are unable to access the system or are experiencing slowed responses.

The Symphony Talent team is investigating the issue and will provide more details as soon as possible.
Jan 15, 20:29 UTC

X-Cloud Analytics - Issue Identified

Resolved - The issues impacting Analytics features in X-Cloud has been resolved and systems are now functioning normally.
Jan 15, 19:18 UTC

Investigating - We have identified an issue which is impacting the Analytics functions within the X-Cloud platform. Some analytics functions may be impaired or showing no data.

The Symphony Talent team is investigating the issue and will provide more details as soon as possible.
Jan 15, 14:52 UTC

Jan 14, 2019

HRLogix ATS - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 04:00 UTC

Scheduled - We will be conducting scheduled maintenance to the HRLogix ATS Sunday, January 13th from 11pm US EST time to 1am US EST. During this time there may be brief interruptions in service as maintenance is completed.

This regular activity is necessary to maintain ongoing stability of services provided.
Jan 11, 22:35 UTC

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

QUEsocial Issue Identified

Resolved - The issues affecting QUEsocial and the X-Cloud Employee app have been resolved.

The Symphony Talent Operations team is continuing to monitor for any further issues.
Jan 10, 20:08 UTC

Update - The Symphony Talent team is continuing to troubleshoot the backend connectivity issues affecting the application and will update again soon.
Jan 10, 17:26 UTC

Investigating - XCE and QUEsocial are experiencing a temporary outage due to an issue with our AWS servers. Our Development Operations team has identified the issue and is working to rectify it as soon as possible.

Users will be able to access the login screen but will not be able to log in. They will also be unable to share content during this time. Similarly, admins will be able to access the login screen for the admin portal but will be unable to log in.

We will update again by 10 am CST.
Jan 10, 14:37 UTC

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.