Resolved -
We have tested and all Insights dashboards are working as expected.
May 8, 05:16 EDT
Monitoring -
Our Data Lake provider has updated that they have moved services out of the impacted zone. The services have been restored and we are monitoring.
May 8, 03:40 EDT
Identified -
We have identified the cause of this disruption. A third-party cloud infrastructure issue is affecting our ability to process and deliver analytics data in the US East region. As a result, clients may experience difficulty accessing Insights dashboards, running reports, or viewing up-to-date analytics.
May 8, 02:24 EDT
Investigating -
We are currently investigating intermittent issues with Insights dashboards. Clients may experience difficulty accessing analytics data or loading dashboard views.
May 8, 02:01 EDT