Symphony Talent Status - SmashFlyX - CRM Issue Identified

SmashFlyX - CRM Issue Identified

Incident Report for Symphony Talent

Resolved

This incident has been resolved.

Posted Sep 24, 2020 - 11:54 EDT

Monitoring

The Symphony Talent team has resolved the backend issue affecting the SFX CRM. Services are now operating normally. The DevOps team will continue to monitor the health of the environment for any further issues.

Posted Sep 23, 2020 - 12:30 EDT

Investigating

We have identified an issue which is impacting the SmashFlyX CRM service. Some functions such as email campaign delivery and resume parsing are impacted.

The Symphony Talent team is investigating the issue and will provide more details as soon as possible.

Posted Sep 23, 2020 - 11:56 EDT

This incident affected: SFX - CRM.