Symphony Talent Status - X-Cloud Recruiter / HRLogix

X-Cloud Recruiter / HRLogix - Resume Parsing Issue

Incident Report for Symphony Talent

Resolved

The issues affecting resume parsing have been corrected. Services are now operating normally.

Posted Jul 27, 2018 - 17:53 EDT

Identified

The Symphony Talent operations team is continuing to work with a 3rd party software vendor to rectify the issues affecting the resume parsing engine.

More updates and ETA will be posted once available.

Posted Jul 26, 2018 - 18:04 EDT

Investigating

We have identified an issue which is impacting the resume parsing function of X-Cloud Recruiter and HRLogix.

The Symphony Talent team is investigating the issue and will provide more details as soon as possible.

Posted Jul 26, 2018 - 08:02 EDT

This incident affected: SFX - CRM and HRLogix - Applicant Tracking System (ATS).