Career Website Platform Error Message

Incident Report for Symphony Talent

Resolved

Internal performance metrics have returned to normal levels and no error messages are being seen on internal or external URLs.

Posted Aug 16, 2023 - 21:24 EDT

Monitoring

A fix has been applied and we are no longer seeing error messages appear on external career websites and admin urls. We are continuing to monitor performance of the CWS platform.

Posted Aug 16, 2023 - 20:43 EDT

Identified

Engineers have identified the issue and are in the process of applying a fix.

Posted Aug 16, 2023 - 20:37 EDT

Investigating

We are currently investigating an issue that has resulted in an error message appearing on some external career website pages and admin urls.

Posted Aug 16, 2023 - 20:18 EDT

This incident affected: SFX - Career Websites (CWS).