Campaign Email Template: Edit Option Unavailable (Drag-and-Drop Builder)

Incident Report for Symphony Talent

Identified

We have identified the issue and deployed a temporary fix.
Posted Nov 12, 2026 - 14:49 EST

Investigating

We have identified an issue where the Drag-and-Drop Email Builder is unavailable in Messages. The issue is currently active and under investigation.
Posted Nov 12, 2026 - 14:00 EST
This incident affects: SFX - CRM.